Payout "Grace Period"

Superpeer holds all payments for 48 hours before allowing them to be withdrawn. This "grace period" allows for user disputes and investigations if needed.

Payouts for 1:1 calls

Payouts for 1:1 calls are released 48 hours after the call is marked as "complete" by our system, which is 15 minutes after the call's scheduled end time.

For example, if you have a 60-minute call at noon on July 10th, your payout will be released to you at 1:15 pm on July 12th.

Once your payout has been released, it will be added to the balance in the Payout section of your dashboard. You can then withdraw your balance at any time.

If during the 48 hour grace period your call is disputed, your payout may be held for longer until the issue is investigated and resolved. Click here to learn more about Superpeer's dispute process.

Payouts for Livestreams

Payouts for streams are released 48 hours after your stream has been marked as "complete" by our system, which is 2 hours after your stream's scheduled end time.

For example, if you have a 60-minute stream scheduled on July 10th, your payout will be released to you at 3:00 pm on July 12th.

Once your payout has been released, it will be added to the balance in the Payout section of your dashboard. You can then withdraw your balance at any time.

If during the 48 hour grace period your stream is disputed, the payout may be held for longer until the issue is investigated and resolved. Click here to learn more about Superpeer's dispute process.

Channel Subscription payouts

48 hours after you've received a channel subscription payment, it will be added to the balance in the Payout section of your dashboard. You can then withdraw your balance at any time.

Series payouts

48 hours after someone has registered for your series, their payment will be added to the balance in the Payout section of your dashboard. You can then withdraw your balance at any time.


Payout Withdrawals

We process all Superpeer payouts using Wise, which can take up to 2-3 business days to complete each payout. There is a small withdrawal fee applied to each payout by Wise.

If you have withdrawn your payout balance and have not received it in your bank account after 3 business days, contact us at [email protected] and we will help investigate the issue.

Click here to learn more about call and stream disputes

Click here to learn more about our fee structure

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