Superpeer holds all payments for 14 days before allowing them to be withdrawn. This "grace period" allows for user disputes and investigations if needed.

Payouts for 1:1 calls are released 14 days after the call is marked as "complete" by our system, which is 15 minutes after the call's scheduled end time.

For example, if you have a 60-minute call at 10:00 on July 10th, your payout will be released to you at 11:15 on July 24th.

Once your payout has been released, it will be added to the balance in the Payout section of your dashboard. You can then withdraw your balance at any time.

If during the 14 day grace period your call is disputed, your payout may be held for longer until the issue is investigated and resolved. Click here to learn more about Superpeer's dispute process.

Payouts for streams are released 14 days after your stream has been marked as "complete" by our system, which is 2 hours after your stream's scheduled end time.

For example, if you have a 60-minute stream scheduled at 8:00 on July 10th, your payout will be released to you at 11:00 on July 24th.

Once your payout has been released, it will be added to the balance in the Payout section of your dashboard. You can then withdraw your balance at any time.

If during the 14 day grace period your stream is disputed, the payout may be held for longer until the issue is investigated and resolved. Click here to learn more about Superpeer's dispute process.

14 days after you've received a channel subscription payment, it will be added to the balance in the Payout section of your dashboard. You can then withdraw your balance at any time.

14 days after someone has registered for your series, their payment will be added to the balance in the Payout section of your dashboard. You can then withdraw your balance at any time.

We process all Superpeer payouts using Wise, which can take up to 2-3 business days to complete each payout. There is a small withdrawal fee applied to each payout by Wise.

If you have withdrawn your payout balance and have not received it in your bank account after 3 business days, contact us at [email protected] and we will help investigate the issue.

Click here to learn more about call and stream disputes

Click here to learn more about our fee structure