Common Issues
There are a few reasons you might get an error when entering your bank account details. Here are the main ones:
Country isn't supported
To check whether your country is supported by Superpeer's payout provider, check out our list of supported countries.
Address entered incorrectly
Superpeer's payout system requires that you use your full address as you have registered with your bank.
***Do not use: your bank's address, a PO Box, an abbreviated version of your address, or a fake address.
Name entered incorrectly
We require you to fill in your full, legal name as you have registered with your bank.
***Do not use: an abbreviation of your name, your initials or someone else's name.
Bank account currency doesn't match your country
At the moment, Superpeer only supports bank accounts in the currency of your country.
For example: USD bank accounts in Turkey are not supported
Countries with Other Requirements
A few countries have different requirements when entering bank information. If you are using a bank account from one of the following countries, make sure you enter your information according to those requirements.
🇷🇺 Russia: all address information should be written in cyrillic
If you are still having trouble saving your bank information, send us an email or click the little blue circle in the bottom right corner of this screen, and we will be happy to assist you.