FAQ for Superpeer Hosts

Managing your Superpeer Account

37 articles in this collection
Written by Rachel Wallace and Lindsay

General

What is Superpeer and how do I join?

How to start your side-hustle on Superpeer!

Written by Rachel Wallace
Updated over a week ago

Who can become a Superpeer?

What are Superpeer's age and location requirements?

Written by Rachel Wallace
Updated over a week ago

What browser should I use?

Make sure Superpeer calls and streams will work on your device

Written by Rachel Wallace
Updated over a week ago

How can I promote my Superpeer profile?

What do Superpeers need to do to get bookings?

Written by Rachel Wallace
Updated over a week ago

Calls

Allowing Screen Sharing (macOS)

Setting your permissions for screen sharing on a call or stream

Written by Lindsay
Updated over a week ago

How can I accept, cancel or reschedule a call?

How late can I change a booking?

Written by Lindsay
Updated over a week ago

How can I create a discount code?

Discount codes: how to create and use them

Written by Lindsay
Updated over a week ago

How to add custom booking questions

Collect additional information before your call.

Written by Rachel Wallace
Updated over a week ago

What should I expect from a Superpeer call, and what is expected of me?

How can I communicate with the person who booked the call?

Written by Rachel Wallace
Updated over a week ago

What does it mean when a user disputes a call or stream?

What does a dispute mean for me?

Written by Rachel Wallace
Updated over a week ago

Streams

Freemium Access

What is Freemium access and what does it include?

Written by Lindsay
Updated over a week ago

What are Superpeer Livestreams?

Everything you need to know about the new way to connect with your followers.

Written by Rachel Wallace
Updated over a week ago

Scheduling a Livestream

A step-by-step guide to scheduling your first livestream.

Written by Lindsay
Updated over a week ago

Hosting a Livestream

Everything you need to know about hosting your first livestream on Superpeer

Written by Rachel Wallace
Updated over a week ago

Stream & Series Analytics

How to measure your audience engagement, retention, ratings and much more!

Written by Lindsay
Updated over a week ago

How to Stream with an OBS

How to take your Superpeer stream to the next level with OBS

Written by Lindsay
Updated over a week ago

How to post a stream recording to your profile

Publish or unpublish your past stream recordings

Written by Rachel Wallace
Updated over a week ago

Co-hosting a stream

Everything you need to know about co-hosting a stream

Written by Rachel Wallace
Updated over a week ago

Co-host role

How to assign a co-host, and what is their role in Superpeer streams

Written by Rachel Wallace
Updated over a week ago

Check-list for guest speakers

What you need to know when you are invited to speak on a stream

Written by Rachel Wallace
Updated over a week ago

How to invite a viewer to speak on your stream

How to invite someone from your audience to speak on a livestream

Written by Rachel Wallace
Updated over a week ago

Blocking participants in the chat

How to moderate your chat messages, and block participants

Written by Rachel Wallace
Updated over a week ago

Why is there a delay between me and my audience?

Why is there a 10 second delay when streaming?

Written by Lindsay
Updated over a week ago

Channels

Subscriber Newsletters

How to reach out to your subscribers through Superpeer's built in newsletter feature!

Written by Lindsay
Updated over a week ago

Channel Subscriptions

Receive recurring revenue though channel subscriptions

Written by Rachel Wallace
Updated over a week ago

Private channels

Written by Rachel Wallace
Updated over a week ago

Series

What is a Series and how can I create one?

The new way to host an event series!

Written by Lindsay
Updated over a week ago

What are Series Parts and how do I create them?

All about Livestreams, Premiers and On-Demand events

Written by Lindsay
Updated over a week ago

Account Setup

How to set up 1:1 services

Adding different call length, price and currency options, hiding services from your profile, and asking for details when a call is booked.

Written by Lindsay
Updated over a week ago

My bank account information won't save.

Getting the error "Failed to update your account details"?

Written by Rachel Wallace
Updated over a week ago

Zoom integration

How to use Zoom for your 1:1 Superpeer calls

Written by Rachel Wallace
Updated over a week ago

Financial

What countries does Superpeer support?

Can't find your country on the list? Where your bank account needs to be registered for you to receive payouts

Written by Rachel Wallace
Updated over a week ago

What is the fee structure?

What are the fees and who pays them?

Written by Rachel Wallace
Updated over a week ago

What is the payout process?

Why does my payment show as pending?

Written by Lindsay
Updated over a week ago

Tax forms for hosts

Information about end-of-year tax forms for Superpeer hosts

Written by Rachel Wallace
Updated over a week ago

When am I getting payouts from my channel subscriptions?

How soon can I withdraw my payments?

Written by Rachel Wallace
Updated over a week ago

How can I donate my earnings to charity?

Donating your Superpeer income to the organization of your choice

Written by Lindsay
Updated over a week ago